Having Problems With

The Cancun Sunset Club?

You're not alone!

    Have you had trouble making a reservation?  Have you been notified the week before your vacation that they have over booked?  Have you been forced to stay in a substitute resort which was not close to being compatible with the one you purchased?  If this sounds familiar, you're not alone.  In conversations with other members and local business people while in Cancun, I have found this to be standard operating procedure for The Cancun Sunset Club.
    Club members are scattered all over the U.S and no doubt other countries.  If we could get in touch with one another we may be able to improve the situation.  I'm not an attorney but I think if we can collectively show a pattern of overbooking, substitution of  inferior accommodations,  lost reservations etc., it may help all of us; those who want to stay and those who would like to bail out ...and maybe even get a refund.
    I would like to use this sight to build a list of unhappy members so we can get in touch with each other, so please e-mail me at:  [email protected].  You may include your name, e-mail address and any other information other members may use to contact you.  Any information you provide WILL be published on this sight unless you ask that it not be.  I will respect your privacy.  You may also include your own experiences, bad or good, and any specific complaints.  You may also want to contact another web sight; "The Timeshare Owners Page" which was created as a message board for unhappy club members to post complaints.  You may want to use it for your remarks and complaints instead.  This sight was mainly intended to keep a list of members in order to aid in our communications with each other.

                                                                                   Thanks,  Mike and Donna Klein